A pre-scheduled courier service allows customers to book their delivery in advance, ensuring timely pickup and delivery.

You can schedule a courier to Colombia through our online platform or by contacting our customer service.

Prohibited items can vary, but generally include hazardous materials, perishable goods, and illegal items. Please check our guidelines.

You can track your courier using the tracking number provided at the time of booking on our website.

Delivery times vary based on the service selected, but we offer options for same-day, next-day, and standard delivery.

Yes, customs duties may apply when sending freights internationally. It's best to check with customs regulations for Colombia.

Yes, you can change your delivery address before the courier is dispatched by contacting our support team.

If your freight is lost, please contact our customer service immediately for assistance with the claims process.

Yes, we offer insurance options for your shipments to protect against loss or damage during transit.

We accept various payment methods including credit cards, debit cards, and online payment systems.