'Active delivery' indicates that your parcel has been picked up, processed, and is currently in transit to the destination. It is past the booking and processing stage and is now moving through the delivery network.

You can check the shipment status using the tracking number provided by the courier. If the parcel is marked 'in transit', 'on the way', or shows movement updates, it means the delivery is active.

Typical updates include pickup confirmation, departure from origin facility, customs clearance updates, arrival at the destination hub, and expected customs processing time.

It depends on the courier company. Some couriers allow minor changes such as rescheduling or redirecting delivery if the parcel hasn’t reached the final local hub. Contact customer support immediately for assistance.

If your tracking hasn’t updated for over 48–72 hours, contact the courier’s customer service with your tracking ID to investigate delays or check for customs clearance issues.